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Mediation is supported communication between two parties. At Family Journeys this means that a trained, qualified mediator is able to support adults, such as parents and/or grandparents to reach agreement on family matters after separation, including when and how to connect with children.

The role of the mediator is to help prepare both parties for a mediation session, act impartially and maintain confidentiality. Their aim is to help both parents reach agreement, regardless of who approached Family Journeys with the initial enquiry.


Families may reach solutions after one mediation session or it may take several sessions.

Family Journeys does not offer legal advice. On matters of finances or property, we recommend you seek the help of a solicitor.


Find out more:

Who can use mediation - who is mediation for?

How does mediation work?

Is there a charge for Family Journeys services?

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