Families Finding Solutions
First step
In our first chat with you, staff will listen to your concerns and take some basic details to help us plan your Choices Meeting.
Contact us by phone or by email / contact form. We aim to respond quickly for this first call. Let us know when it is best to get in touch with you.
Choices meeting
At your choices meeting we will discuss the support or services we can offer and help you consider what might suit your circumstances.
You can attend this meeting with your ex partner or alone. Each parent can have their own Choices Meeting and plan their support, which may be different than their ex partner if they feel their needs are different.
Mediation does require both parents to work together. Other services can be beneficial for one or both parents, working together or separately.
The choices meeting can be by online meeting or in person.
Liaison with courts and solicitors
We do accept referals from courts, solitors and children's hearings. Our focus is to work in the best interests of the child and collaborate with parents fairly and respectfully, so the whole family has a positive experience.
We will still offer you a Choices Meeting to plan our services to you.
Our Services
Family Connections
Non-resident family members reconnecting with children at play centres (child contact centres)
Mediation
Supporting family members to communicate
Solution Focused Planning
Supportive structured meetings helping a group of family members plan family life apart and find solutions to challenges.
#Keeping the Promise
Supporting children and young people in care to ensure their rights and views are respected.
Power of Play
Helping parents maintain strong attachments with children through play activities and supported play.
Parent Coaching
Supporting one parent to communicate and plan
Learning Opportunities
Short courses on all aspects of family life after separation
FAQs
Confidentiality?
We never share information without your permission.
Cost?
Services are free to parents in financial need (on benefits or low incomes)and to children and young people accessing our services directly in child&youth-led mediation or family connections.
Legal Aid may support some parents.
If parents can afford to, and wish to pay for some direct services such as mediation, this is possible. More information.
Statutory services referring to us are charged for the services we provide. More information.
Waiting list?
We understand that loss after separation, and resolving conflict, is painful for parents and children. We try to keep waiting times to a minimum by prioritising, based on any challenging circumstances parents are experiencing. We will communicate with you throughout the waiting period. Please let us know if your circumstances change.